Dispatch Process

• All confirmed orders are processed within 24–48 hours of payment verification.

• Products are carefully packed to ensure safe delivery, with quality checks before dispatch.

• Customers receive an email/SMS notification once the order is dispatched, along with tracking details.

Shipping Partners

• Vikas Handlooms has partnered with Shiprocket and ShipYaari, leading logistics aggregators in India.

• These partners ensure reliable delivery across India and international destinations.

• Customers can track their orders directly through the provided tracking link.

Delivery Charges

• Delivery costs are applicable based on customer location and delivery partner charges.

• Charges are calculated automatically at checkout.

• International customers are responsible for customs duties, taxes, and additional handling fees.

Estimated Timelines

• Domestic Orders (India): 3–7 business days depending on location.

• International Orders: 7–21 business days depending on destination and customs clearance.

• Delays may occur due to weather, strikes, or unforeseen logistics issues.

Tracking Orders

• Customers receive a unique tracking ID once the order is shipped.

• Real‑time tracking is available via Shiprocket or ShipYaari portals.

• Updates on delivery status are shared via email/SMS.

Customer Responsibility

• Customers must provide accurate delivery addresses and contact details.

• Any failed delivery due to incorrect information will not be eligible for free redelivery.

• Customers are advised to be available at the delivery location to avoid delays.

Contact Information

For shipping queries or dispatch updates, please visit our official Contact Page. Our support team responds within 24–48 hours during business hours.