Introduction

Welcome to Vikas Handlooms. By accessing or purchasing from our website, you agree to abide by these Terms and Conditions. These terms ensure transparency, protect customer rights, and define our responsibilities as a handloom brand.

Eligibility

• Customers must be at least 18 years of age or under the supervision of a guardian to place orders.

• By using our services, you confirm that the information provided is accurate and lawful.

Product Information & Pricing

• All sarees, dupattas, and fabrics are handcrafted; minor variations in color, weave, or texture are natural and reflect authenticity.

• Prices are displayed in INR and may change without prior notice.

• Promotional offers, discounts, and seasonal sales are valid only for the specified duration.

Orders & Payments

• Orders are confirmed only after successful payment.

• Accepted payment methods include Credit/Debit Cards, UPI, Net Banking, Wallets, and Cash on Delivery (COD for eligible Indian orders).

• Vikas Handlooms reserves the right to cancel orders due to stock unavailability, payment errors, or fraudulent activity.

Shipping & Delivery

• Delivery costs are applicable based on customer location and delivery partner charges.

• International shipping charges are calculated at checkout; customs duties and taxes are the responsibility of the customer.

• Estimated delivery timelines are provided during checkout but may vary due to logistics, weather, or unforeseen delays.

• Customers will receive tracking details once the order is dispatched.

Returns & Refunds

• Returns or exchanges are accepted within 7 days of delivery, except for sale or clearance items.

• Products must be unused, unwashed, and returned with original tags and packaging.

• Refunds are processed to the original payment method after quality inspection.

• Shipping charges are non‑refundable.

Intellectual Property

• All content on the website, including images, text, and designs, is the property of Vikas Handlooms.

• Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

User Conduct

• Customers must not misuse the website for fraudulent, abusive, or unlawful activities.

• Any attempt to disrupt services or manipulate transactions will result in account suspension.

Limitation of Liability

• Vikas Handlooms is not liable for indirect, incidental, or consequential damages arising from product use or website access.

• Responsibility is limited to the value of the purchased product.

Privacy Policy

• Customer data is collected only for order processing, delivery, and support.

• Information is protected and not shared with third parties, except delivery partners.

• By using our services, you consent to our privacy practices.

Contact Information

For inquiries, collaborations, or customer support, please visit our official Contact Page. Our team responds within 24–48 hours during business hours.